Refund Policy

NYSSFA: Refund Policy


The New York State School Facilities Association (NYSSFA) values its members and participants and strives to accommodate refund requests whenever possible.

Program Cancellations:
Refunds will be issued for cancellations received four (4) weeks or more prior to the start date of a program or event. Please note that no refunds will be provided for cancellations received less than four (4) weeks before the scheduled program or event. Substitutions may be permitted at the discretion of NYSSFA.

Membership Dues:
All membership dues are non-refundable once processed.

NYSSFA reserves the right to make exceptions in cases of extenuating circumstances, which will be reviewed on a case-by-case basis. For questions regarding this policy or to request a refund, please contact the NYSSFA office at info@nyssfa.com.

SFMI: Refund Policy


The School Facilities Management Institute (SFMI) values its members and participants and strives to accommodate refund requests whenever possible.

Program Cancellations:
Refunds will be issued for cancellations received four (4) weeks or more prior to the start date of a program or event. Please note that no refunds will be provided for cancellations received less than four (4) weeks before the scheduled program or event. Substitutions may be permitted at the discretion of SFMI.

SFMI reserves the right to make exceptions in cases of extenuating circumstances, which will be reviewed on a case-by-case basis. For questions regarding this policy or to request a refund, please contact the SFMI office at sfmi@nyssfa.com.

To support New York State schools as the primary resource for professional development and
excellence in facilities management through advocacy, education and collaboration